RDR LAW’s client, an individual, had numerous real property interests held in a self-directed IRA. When he wanted to sell one of the assets, the company he hired as the custodian of those assets required him to execute certain paperwork to transfer the asset. The custodian’s actions, however, caused severe and adverse tax consequences for the client who sought to recover the loss. After in an initial demand and settlement negotiations did not resolve the matter, RDR LAW filed an arbitration claim before the American Arbitration Association and the matter was quickly resolved.